Digital Product Manager

Engineering · Chester, Cheshire
Department Engineering
Employment Type Full-Time
Minimum Experience Manager/Supervisor
Compensation £45,000 - £52,000 per annum

Digital Product Manager

Bikmo is an adventure sports technology company, with a simple mission to provide exceptional services that enable our customers to spend more time exploring the great outdoors.

Focussing initially on insurance in the cycling sector, we're now live in the UK, Ireland, Germany and Austria and by utilising sector expertise, technology, a love for the sport and an open approach to data, we've won customers, partners, awards and 5-star reviews. We count the likes of British Cycling, Deliveroo, Brompton and CycleScheme amongst our partners. Our vision is to become as synonymous for what we do in adventure sports as GoPro for Cameras, Oakley for eyewear or Strava for tracking.

We are seeking a Digital Product Manager to help us spearhead our digital product team as we build out our insurance platform for the internal client (Bikmo) and to license our platform to third parties.

Our ideal candidate will have a minimum of 3-5 years experience in Digital Product Management. They must have a customer-first mindset, a strong understanding of back-end and front-end programming languages, and the ability to develop data pipelines that can be used to track, analyse, and improve our digital product.

This role requires a candidate with excellent analytical, organizational, and communication skills as you'll be working with a team to interpret large amounts of data. This is a customer centric role, working to translate the needs of our customers into online business opportunities.

Sector experience is not required - we're looking for team members who will challenge previously held views of how insurance companies operate, in favour of utilising technology and design to provide an exceptional experience to our customers.

Role + Responsibilities

Reporting to the CTO and working closely with the Engineering and Insurance Product teams, the role requirements include;

  • Deliver a 6-month project to bring the Bikmo platform to first commercial trials with insurance partners
  • Manage the product roadmap and backlog for all digital products
  • Oversee and manage lead requirements discovery, solution design, user story writing, feature development, and user acceptance testing
  • Partner with cross functional teams regularly to ensure alignment on feature development and prioritisation
  • Partner with the Engineering team to manage the roadmap and backlog to ensure that Engineering is able to deliver all capabilities on time and per expectation
  • Work with product marketing to develop positioning and messaging to ensure differentiation from competitors
  • Monitor and evaluate product performance to ensure constant product iteration and improvements
  • Participate in market research, validation, and whitespace analysis to identify new opportunities for new and existing features and functionalities
  • Work on managing, storing, processing and analyzing large data sets to identify business opportunities/efficiencies

Skills + Experience

  • 3-5 years experience in digital product management or similar
  • Strong analytical, prioritization, and negotiating skills
  • Usability and customer-focused design experience a plus
  • Passionate about building great products and solving customer and business problems
  • Experience in delivering projects on time, to budget and quality standard
  • Experience of establishing testing environments
  • Bachelor's Degree in Business, Computer Science, Information Systems, or related field
  • Excellent communicator

Salary + benefits This role is a full time role at 38 hours per week, Monday to Friday and the candidate must be UK based.

The first 3 months will be focussed on delivering the Bikmo 2.0 relaunch project then the following 3 months on delivery of first commercial trials.

As with most of the world, we are currently working remotely however as conditions ease we would expect at least one day per month in our office in Chester. During lockdown we will work closely with you over video calls, screen shares, and Slack to get you into the systems and up to speed on our projects as well as developing a good understanding of our existing systems, our roadmap, and our working expectations.

The starting salary for this role is £45,000 - £52,000 per annum, dependent on experience, with bi-annual reviews and no annual cap on increases. As a growing business, our benefit structure is under review and will include a share options scheme and holiday entitlement boost.

In addition to the ability to remote work and above statutory benefits, we also offer the following:

  • 29 days holiday per year plus public holidays
  • 2 ride days + 2 volunteering days per year
  • Training budget of up to £500 per year
  • Zero commission Bikmo insurance for you and your bikes*
  • Life insurance and wellbeing package from YuLife*
  • Access to Bikmo cycle trade accounts for bikes + kit at trade prices!
  • 1 x membership to a sporting organisation/governing body (British Cycling / Cycling UK / Austrian Alpenverein / ADAC etc) up to £100/€120.

*All subject to eligibility criteria.

Application When applying, please provide a short cover letter. In addition, it would be great to see an example of your existing code in a git repo or similar.

Bikmo is committed to create a diverse and inclusive working environment. We stand against any discrimination on the basis of race, sex, colour religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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  • Location
    Chester, Cheshire
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    £45,000 - £52,000 per annum